Privacy Policy

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HB Health Comms Limited Privacy Policy

23 October 2022

Our contact details 

Name: HB Health Comms Limited 

E-mail: hannahb@hbhealthcomms.co.uk

The type of personal information we collect 

We prefer you to contact us through a business rather than using personal details. However, for private clients we may collect and process:

· Your name

· Your email address

· Your telephone number

How we get the personal information and why we have it

We only collect personal information that you provide to us in your communications to us regarding our services (for example if you contact us via email, our website contact form, of telephone us).

We use the information that you have given us in order to communicate with you regarding work assignments. We will not share this information without your permission. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hannahb@hbhealthcomms.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information 

Your information is securely stored on our email system. We keep email correspondence for 3 years. We will then dispose of your information by deleting emails.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hannahb@hbhealthcomms.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hannahb@hbhealthcomms.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk